Omahji ("we,""us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our scheduling and membership management platform for mahjong instructors (the "Service"). By using the Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you register for an account, use the Service, or communicate with us. This may include:

Account Information: Name, email address, phone number, password, and billing information.
Profile Information: Business name, location, teaching experience, and profile photos.
Player Data: Names, contact information, skill levels, preferences, attendance records, and payment history of individuals you manage through the Service.
Scheduling Information: Game schedules, event details, booking information, and availability.
Communications: Messages, feedback, and support requests you send to us.

1.2 Information Collected Automatically

When you access the Service, we automatically collect certain information, including:

Device Information: IP address, browser type, operating system, device identifiers, and device type.
Usage Data: Pages visited, features used, actions taken, time spent on the Service, and referring URLs.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and personalize content.

1.3 Information from Third Parties

We may receive information about you from third-party services you connect to the Service, such as payment processors, calendar applications, or social media platforms, in accordance with your settings and their privacy policies.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service, including scheduling, player management, and seating optimization features.
Process transactions and send related information, including invoices and receipts.
Send administrative communications, such as account confirmations, technical notices, and security alerts.
Respond to your comments, questions, and support requests.
Analyze usage patterns to improve user experience and develop new features.
Train and improve our AI-powered features, including seating algorithms and scheduling optimization.
Detect, prevent, and address fraud, abuse, and security issues.
Comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, hosting, analytics, and customer support. These providers are contractually obligated to protect your information.
With Your Consent: We may share your information when you direct us to or provide consent.
Instructors and Students: If you are a student managed through an instructor's account, your information may be visible to that instructor. If you are an instructor, certain business information may be visible to your students.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part ofthat transaction.
Legal Requirements: We may disclose information if required by law, regulation, legal process, or government request, or to protect the rights, property, or safety of Omahji, our users, or others.

4. SMS and Text Message Communications

4.1 Overview

Omahji is a platform that enables mahjong instructors to communicate with their students and members via text message. When you receive an SMS from the Omahji platform, the message is being sent by your instructor using Omahji's messaging tools.

4.2 How SMS Consent Is Collected

SMS consent is collected separately from account registration. Providing a phone number to create or use an Omahji account does not constitute consent to receive text messages. Consent to receive SMS is not required to create an account, access classes, manage scheduling, or use any core features of the Service.

SMS consent is obtained through a distinct, optional opt-in action (such as an unchecked checkbox or toggle) presented separately from the Terms of Service and account creation process. Users must take an affirmative action to opt in to receiving text messages.

4.3 Types of Messages

Informational/Transactional Messages: These include class reminders, schedule updates, and event notifications.

4.4 Message Frequency and Rates

Message frequency varies depending on your instructor's activity and the types of messages you have opted in to receive. Standard message and data rates may apply depending on your mobile carrier and plan.

4.5 Message Frequency and Rates

You may revoke your consent to receive SMS messages at any time by any of the following methods:

Replying STOP to any text message received from the Omahji platform.
Updating your notification preferences in your profile settings, where you can independently disable text messaging.
Contacting us at mark@omahji.com to request removal from SMS communications.

For assistance with SMS messaging, reply HELP to any message or contact us at mark@omahji.com.

4.6 No Sharing of SMS Consent Data

Your opt-in consent for text messaging and the phone number associated with that consent will not be shared with or sold to any third parties for their own marketing purposes. SMS consent data is used solely to deliver messages through the Omahji platform on behalf of your instructor.

5. AI-Powered Features and Data Processing

Omahji uses artificial intelligence to provide features such as seating optimization and scheduling recommendations. To deliver these features:

We process player skill levels, preferences, and historical data to generate seating arrangements.
AI processing occurs on secure servers and is designed to protect your privacy.
We may use aggregated, anonymized data to improve our AI models.
You retain control over your data and can request deletion at any time.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may also retain certain information as required by law, to resolve disputes, prevent fraud, or enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 90 days, unless required by law to retain it.

7. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes data encryption in transit and at rest, regular security assessments, and access controls. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choice

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to certain exceptions.
Portability: Request a copy of your data in a structured, machine-readable format.
Opt-Out: Opt out of marketing communications by following the unsubscribe instructions in our emails, replying STOP to text messages, adjusting your SMS preferences in your account settings, or contacting us directly.
Cookie Preferences: Manage your cookie preferences through your browser settings or our cookie management tool

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

9. Children's Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. When we transfer your information internationally, we take steps to ensure appropriate safeguards are in place to protect your information, such as standard contractual clauses or other lawful transfer mechanisms.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act(CCPA) and California Privacy Rights Act (CPRA), including:

The right to know what personal information we collect, use, disclose, and sell.
The right to delete personal information we hold about you.
The right to opt out of the sale or sharing of personalinformation (note: we do not sell personal information).
The right to non-discrimination for exercising your privacy rights.
The right to correct inaccurate personal information.

12. Third-Party Links & Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through the Service.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Effective Date" at the top. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy. We encourage you to review thisPrivacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Omahji

Email: mark@omahji.com

Website: www.omahji.com